Rapid Rail says that there are no service disruptions on the LRT Kelana Jaya Line today, in response to media reports on trains being withdrawn from service this morning. The LRT operator says that the KJ Line service is operating according to scheduled peak hour intervals, and there are no abnormal crowding at the stations and in the trains.
Rapid Rail goes on to explain the trains ‘taken out of service’ updates in its social media updates. The company says that the updates are part of an effort to be proactive and transparent to ensure that commuters are informed about operational adjustments in real time.
It adds that taking trains out of service is a standard operational and safety procedure. Trains could be withdrawn temporarily for small repairs, including air con performance issues or for other systems. This is done to ensure the comfort, safety and service quality to passengers is always maintained, Rapid Rail said in a statement.
The public transport operator says that when a train is taken out of service, it will take mitigation measures such as adding a replacement train if needed. This ensures that the headway is maintained at peak hour frequencies and the trust in public transport is not affected. The company stresses that transparency in operations should not be interpreted as service disruptions.
On Wednesday, transport minister Anthony Loke ordered a probe on the LRT Kelana Jaya Line’s bad start to the week, where the service suffered two disruptions on Tuesday.
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It’s always Anthony Loke problem. Others just hide behind.
maybe gomen should pay Loke triple salary since you expect him to be responsible for the jobs of transport miniuster, Rapid ceo, and prasarana ceo.
All these trains issues should take precedent over Mydigital ID and no road tax printing.