If you’re taking an e-hailing ride from Kuala Lumpur International Airport (KLIA) Terminal 1, you’ll likely notice some new features that have been put in place at the pick-up area on Level 1 of the main terminal building, Introduced on August 4, these are aimed at providing travellers who book an e-hailing ride with a more organised and efficient pick-up experience.
These include the implementation of a license plate recognition (LPR) system that is integrated with a passenger information display system (PIDS), which allows customers to track the arrival of their e-hailing vehicles, aided by the input of relevant information via self-service kiosks. A dedicated passenger waiting area has also been added, along with structured pick-up bays and on-ground marshals to provide assistance to passengers and facilitate traffic flow.
There’s a cost to all of this though, with the announcement of a RM3 entry fee will be imposed on every e-hailing vehicle entering the designated passenger pick-up area. According to Malaysia Airports, this is aimed at helping sustain the continued operation and maintenance of these enhanced facilities and systems.
As it is right now, e-hailing vehicles will continue to be allocated a maximum of 10 minutes at the kerbside pick-up area, with vehicles exceeding this duration subject to the applicable penalty charges.
Malaysia Airports says that the enhanced e-hailing system will strengthen monitoring and access control, helping to deter illegal e-hailing activities by ensuring that only authorised e-hailing vehicles utilise the dedicated pick-up facilities. It said the initiative was developed following engagement sessions with e-hailing operators and in coordination with the transport ministry and the land public transport agency (APAD).
causing even more annoyance and inconvenience for grab drivers and riders.
while at the same time closing one eye to the drug smuggling syndicate led by MAS pilot.
RM3 is a bit too much to charge to the driver which eventually charged back to passengers. Passengers would wait for few mins as driver is already waiting outside the terminal. That few mins with a charge of RM3, ridiculous.
MAHB is so devoid of morality that it is squeezing out money from everyone. The consumer will end up paying RM3.00. Cost of ehailing at the airport has already gone up tremendously and MAHB is whacking the consumers another RM3.00.
Klia 1 & 2 passengers traffic is about 63.3 million in 2025. At RM3.00 per car, assuming 50% of the passengers ehail to and fro the airports, MAHB is wrecking in almost rm95m annually cash!
I don’t think anyone is complaining about the current ehailing system at the airports. The wait is not too long and not like you have few thousand passengers queuing at even peak hours!
Instead of spending the money on arrival system for ehailing (shiok sendiri) project, it is much better you spend the money on improving your scanning equipments and baggage handling systems to reduce trafficking and improve baggage delivery to arriving passengers. #MAHB
Crux of ethical innovations are ideas that solve real problems that cannot be solved with current solutions. So….
this idea solves what problem again?
solves the problem of uploading boomee marwah (gidnity), shows that they are clever to do business and make profit
MAHB privatised mah. So now need to come up with new ways to make money. This is one of them. And no way around it either since the other options are just as expensive. I have calculated that if I travel solo, it is cheaper for me to take Grab to KL Sentral and the train from there to T1 or T2 and the same way back. If I travel with another person, then the RM 3 becomes RM 1.50 per pax so OK lah.