Touch ‘n Go is pretty much part and parcel of life for Malaysian drivers. It’s probably safe to say that no one really likes paying toll in Malaysia, but for those who use the Touch ‘n Go card, SmartTAG, Touch ‘n Go eWallet, RFID and now PayDirect, there’s no denying that every layer of innovation makes doing the deed more convenient.
If you have not heard of PayDirect, it essentially allows users to link up to three Touch n’ Go cards to their eWallet app. Once linked, the toll charge will automatically be deducted from the eWallet whenever it’s used (either by tapping it on a reader or by using a SmartTAG), without any deductions on the physical card itself.
In the event that the eWallet has insufficient funds, only then will the fare be deducted from the card’s balance. Reloading the eWallet is done through the phone app via credit or debit card, online banking or TNG Reload PINs with no additional fees.
In the video above, we ask a few Malaysian drivers what they think of each of the above ‘conveniences’. Be sure to watch it, and don’t forget to let us know what you think!
Looking to sell your car? Sell it with Carro.
john
on 
Juned
on 
Hafiz Hisham
on 
Man
on 
P. Alyanna
on 
Dean
on 
Awoo
on 
MyKad TnG
on 
TK
on 
A car user
on 
Choong Yoong fatt
on 
Lim
on 
PJ fella
on 
Lawrence
on 
toyotafan
on 
Nick
on 
Not Toyota Fan
on 
hondaman
on 
FRanger71
on 
MengkuduMasam
on 
crtswong
on 
Wherr to purchase tng reload pin
on 
Rina Ho
on 
Robin
on 
johnnyk
on 
KWT
on 
Aniki
on 
Sharifuddin
on 
Navin Sukilan
on 
selvi
on 
David
on 
kfwong
on 
Albert Lim
on 
Mohd joned b Mohd saat
on 
Brian
on 
AI-generated Summary ✨
Comments reveal mixed Malaysian driver opinions on RFID and Touch 'n Go systems, highlighting issues like detection failures, slow processing, and technical difficulties, especially during rain or with specific installation locations. Some call for dedicated RFID lanes and system improvements, while others appreciate the convenience of cashless payments and auto top-up features. There are suggestions to expand PayDirect to more transport modes, enable easier card top-ups, and adopt more advanced technology similar to Singapore or Japan. Overall, frustrations with current technology coexist with hopes for better, more seamless solutions.