Proton would welcome a possible introduction of a lemon law in Malaysia, according to its deputy CEO, Roslan Abdullah. However, car manufacturers should be protected under the rule too, he told FMT.
“We are supportive of efforts to protect consumers. It is our fervent hope that such a law should protect manufacturers too, as we are also consumers. We also rely on parts from others and are exposed to the elements just like other consumers,” Roslan explained.
“Lemon” is a colloquial term for a vehicle that is found to be defective shortly after purchase. Lemon laws are in place in many countries, including Singapore, Australia, the Philippines, China, Japan, South Korea and the US. Coverage differs from place to place, but it’s a form of a legal structure to have car brands repair, replace, refund or reduce the price of the defective product within a reasonable time.
Calls for a lemon law in Malaysia are nothing new (we’ve reported it since 2014), but a recent case involving a Perodua Bezza (above) that caught the public’s attention via a viral social media post have reignited the push for such a law. Since then, quite a few complaints on other carmakers have gone viral too, including Honda and even Mercedes-Benz.
Most recently, domestic trade and cost of living minister Datuk Armizan Mohd Ali stated that the Malaysian government is reviewing and researching the possibility of introducing a lemon law. However, don’t hold your breath just yet though, as we have heard about this from the same ministry since 2022, with no real movement in the matter.
Anyway, what do you think of Proton’s stance on a possible lemon law in Malaysia? Comment below!
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They (P1) cannot even get simple things rite and now saying “bring it on”. My car since day 1 got check engine light on. Bring to SC (different ones) and all they do is reset and hopefully the issue goes away. They know what’s wrong but probably just plain (lazy) don’t want to replace the part and claim warranty. Now already over warranty, still sometimes check engine light on and off sometimes. Apparently it’s due to a faulty speed sensor. These SC attitude, don’t know what to say. Lemon also?
P1 welcomes it coz once implemented all the new P2 & Toyota cars has to spend a lot of time in workshop getting repaired and all the scandals really gotten rectified before even reaching customers.
It is viral on socmed brand new Vios just suddenly loss all power when driving 110kmph on the highway and it was just sheer luck the other road users were like Lewis Hamilton swerving to avoid that DOA car and no accidents happen.
Come lemon law and P1 will bury all the national pretender (P2), unreliable Japs (Toyota), and Chinese brands together gether.
I am all to see chinese brands to go down even the cost is to lose toyota too. Chinese brands demise is at the top of my wish list
With scandals for toyota coz of engine cheating scandals and engine issues certification, how to win back against Chinese brands? Honda is also making big comeback and soon also to be implement with blind spot monitor and will go against toyota. Proton already beats japanese cars not long ago. Chinese brands also soon to beat toyota
Looking forward to see toyota and mercedes will bury for goods as toyota involved in top scandals worst than volkswagen and mercedes places worst position ranking that tells results in globalwide and here also banyak complaint about mercedes
I don’t care if Toyota might fall. All i want to see is the whole china banished. I hate china so much that i wish Russia betray them and the U.S and E.U attack them at once. I hope it comes to fruition
To Peppa
Shows that you are very jealous and have poor knowledge thinking. Have you seen why US brand cars like Tesla, some EU brand cars aren’t selling well better than before when many people in EU or US are trying to drive other brands to having more differences and their preferences, as can’t beat those brands from china or russia or korea? No wonder, EU and US are taxing those branded cars from china and russia as protectionism due to their jealousy. Even china car exporters have overtake japan to become world carmaker exporter as most of japanese brands involved in recalls, takata airbags, engine issues certification and scandals. All these because some of poor countries and some of small countries including china, russia and africa got bullied by richer countries from US and EU in the past years and now, US and EU got deserved on what they have done wrong.
I’m afraid that you should worried most of japanese brands, unreliability european brands and tesla will suffer more. Chinese brands and however some of other EU brands still give value for money cars with proper research and design so they deserve to survive, same said for honda.
I am all for these celup jepunis brands to die first. P1 still give value for money cars so they deserve to survive.
Disagree. Not all Chinese brands quality are pretty bad. Also you don’t know that Chinese brands quality have already improved than before, who knows, same can be said for P1 with Geely. Anyways, agree that Toyota and P2 are unreliable and can’t be trusted. Even Mercedes quality is also no longer can be better.
First of all, who drive a sushi vios at 110km/h? It is no Benz or even BMW, let alone a Ferrari. It is a cheap transport with a lawn mower engine. Luckily you or your idiot associate survive to make a complaint here!
Try to change the spark plugs
Proton might be the first be sued.
Have your Honda settled your exploding Takata airbag yet?
Potong is the safest. Before Geelah took over them with 51% bumi own of course, most Potongs have no airbags! So, no exploding Takata airbag to worry about!
That is why you need to select proper parts supplier and not some cronies to supply. It’s your responsibility to filter and ensure the parts used on your product is always of best quality. Budaya salahkan org byk kuat dalam deputy CEO ini.
Dr Li have pared down the P1 crony suppliers until left those who can perform. It seems the dregs have ran to UMW Toyota & P2.
Kami ni memang kuat dengki. Keje mengumpat je
X50 door handle also break so easily..lemon law should go hard on then first
Hi proton, Persona Iriz pickup comes out lampu durian, brake, esc light free gear in middle drive got any solutions? A lots of owner kena but proton silent about it.
Imagine if there is the lemon law all Preve, Suprima, Exora Turbo all owners should sue the heck out of Proton for giving sub par Oil-Cooler hose since CFE engine was introduced in 2012 and only in 2023 you managed to fix the issue when the engine is in its last cycle production?
Lucky me, I just purchased a lemon unit from Mercedes Benz Malaysia, anyone here can help me out to file a claim?
Mercedes malaysia won’t care much on handling solution for merc car problems when comes aftersales service, but only care making sure sales for merc will be higher but selling those poor quality merc not only locally assembled but also imported
Implement & practice lemon law immediately, especially for automotive purchases!
I see a limong posing beside that x50
Law? Msia ada law ke?
Are you sure you willing to accept limong law? If that’s the case you might as well repurpose your Tanjung malim factory into a lemonade bottling factory